The player from Austria expressed stress with Immerion Casino, professing repeated failures to self-exclude and the On line casino's ongoing acceptance of deposits Inspite of their gambling dependancy. Regardless of makes an attempt to demand from customers self-exclusion, the On line casino experienced not responded, leading the participant to think it profited from susceptible persons.
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Also, they requested me for just a doc that doesn't exist (a cellphone Invoice that is definitely in my name), as my phone Invoice is financed by my mother, nevertheless, they advised me this is simply not appropriate. What a joke! We are referring to 1400 euros being withdrawn by the way.
In keeping with our assessment methodology, we calculated the On line casino’s Protection Index based on in excess of twenty factors, including its financials, fairness of T&Cs, player grievances, plus more. The higher the protection Index, the more probably you happen to be to obtain your winnings devoid of concerns. five.9
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The player from the uk, registered with Gamstop, confronted ongoing problems with their account at Immerion, where by deposit limitations did not work and so they struggled to close their account. Even with requesting account closure on account of gambling troubles, the participant nevertheless received advertising e-mail and experienced not been contacted about closing the account or obtaining a refund of the shed cash.
Electronic mail received 2weeks back stating that cash owed had been refunded to my banking account but most undoubtedly hasn't been. Steer clear people!
We discovered some questionable rules or clauses during our review, on the other hand, we consider the Stipulations of Haz On line casino to be typically fair.
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The player from Norway had submitted a withdrawal ask for less than two weeks ahead of he contacted us and hadn't acquired his winnings. Immediately after we encouraged him to be patient and hold out no less than fourteen days following requesting the withdrawal, the player confirmed which the On line casino had paid out his winnings, albeit with a few hold off. We then marked the grievance as 'fixed' inside our process.
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Edit: Absolutely concur with "Yoga505", exactly the same detail is occurring to me right Riccobet this moment, and now will be the tenth working day that I am waiting for payment immediately after second financial institution card is registered! This casino is not to be trusted!
The participant from Portugal experienced asked for a withdrawal of $a hundred twenty five on September fifteen, and it were pending for 2 months. Irrespective of each day inquiries, the assist group had repeatedly advised him to attend, resulting in stress.